Frequently Asked Questions

Checklist / Questionnaire

• There is no 'Finish' button on my online questionnaire / checklist
• Can I have a pdf copy of a questionnaire / checklist rather than complete the online version?

Tasks

• Where has my task gone?
• Why do I have unwanted / irrelevant tasks in my Task List?
• I've uploaded an attachment and completed a task, but the attachment has disappeared
• How to resolve Black / Unsatisfactory Tasks

Technical and Data

• Why can't I log in?
• Data Security and Backup
• Help with Email Delivery